Terms and Conditions – HappyParcel Limited

HappyParcel – Terms and Conditions

Effective Date: [15th July 2025]

Welcome to HappyParcel! By accessing our website and purchasing our products, you agree to be bound by the following terms and conditions. Please read them carefully.

1. General Information

HappyParcel (“we”, “our”, “us”) provides customers with access to quality products and convenient shipping. By using our website, you agree to abide by these Terms and Conditions.

2. Ordering Process

Orders can be placed via our website 24/7.
Once you place an order, you will receive an email confirmation.
Processing typically takes 1–3 business days. You will be notified when your order ships.

3. Shipping and Delivery

Standard delivery time ranges from 7 to 25 business days, depending on your location.
Shipping fees (if any) will be calculated and displayed at checkout.
We are not responsible for shipping delays caused by customs, weather, or logistical issues.

4. Product Descriptions

We strive to ensure product descriptions and photos are accurate. However:
– Actual product colors may vary slightly due to screen display differences.
– We do not warrant that all product descriptions are 100% error-free.

5. Pricing and Payment

All prices are listed in [your currency].
We reserve the right to modify prices without prior notice.
We accept secure payments via [insert payment methods, e.g., Paystack, PayPal, Credit/Debit Cards].

6. Return and Refund Policy

Please see our Refund Policy page for full details on returns, exchanges, and refunds.
Returns are only accepted for eligible products and must be reported within 7 days of delivery.

7. User Accounts

You are responsible for maintaining the confidentiality of your login credentials.
HappyParcel is not liable for any misuse of your account due to unauthorized access.

8. Limitation of Liability

HappyParcel is not liable for:
– Indirect, incidental, or consequential damages.
– Loss of data, profit, or business interruption resulting from product use or delays.

9. Changes to Terms

We reserve the right to revise these Terms at any time. Changes will be posted on this page and take effect immediately.

10. Contact

Email: support@happyparcel.com
Phone: +2348102727277
Business Address: 4 Grace Street Off Omoregbe Avenue Ekenwan Road Benin City, Edo, Nigeria

Refund Policy (HappyParcel)

We want you to be happy with every purchase. If you’re not satisfied, here’s how we can help:

1. Return Eligibility

– You must contact us within 7 days of receiving your order.
– Items must be unused, in original packaging, and in the same condition as received.

2. Non-Returnable Items

– Sale items
– Gift cards
– Intimate or personal use products (e.g., underwear)

3. Refund Process

– Email us at support@happyparcel.com with your order number and photos of the item (if damaged or incorrect).
– Once approved, we’ll provide return instructions.
– After receiving the returned item, we will process your refund within 7 business days.

4. Late or Missing Refunds

If you haven’t received a refund:
– Check your bank account again
– Contact your credit card provider
– If still unresolved, contact us at support@happyparcel.com

5. Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Privacy Policy (HappyParcel)

We respect your privacy. This policy explains how we collect, use, and protect your personal data.

1. Information We Collect

– Name, address, email, and phone number
– Payment details (handled securely via payment processors)
– Order history and support interactions

2. How We Use Your Information

– To process orders and deliver products
– To send order updates and promotions (only with your consent)
– To improve customer service

3. Data Security

We use industry-standard security measures to protect your information. All transactions are encrypted.

4. Third-Party Services

We may use trusted third parties to process payments, deliver orders, or analyze website traffic. They only receive necessary information.

5. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us.

6. Cookies

Our website uses cookies to enhance your experience. You may adjust your browser settings to disable cookies if you prefer.

7. Contact